Analyst, Data Governance Enablement

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ADMINISTRATION SUPPORT FOR TOOLS TO SUPPORT PROGRAM (KNOWLEDGE BASE, GUIDES, SOPS, TEMPLATES, ETC):

• Work with the manager to maintain content for centralized knowledge repository, ensuring that information is easily accessible and up-to-date.
• Provide user access and training for knowledge management tool and repository.
• Support manager in creation and maintenance of tools, guides, templates, and other supporting products to enable stakeholders with necessary tools to promote high quality data

LEADERSHIP SKILLS

• High personal and professional integrity and strong work ethics
• Ability to create vision and delegate tangible actions
• Results oriented, willing to drive projects to completion
• Demonstrated ability to manage adversity and challenging situations

BUSINESS / ANALYTICS SKILLS

• Works to understand the business need and how the data will be used to drive decisions into action plans that will grow the business
• Effectively navigates through ambiguity and complexity to provide clarity for the team and the requester
• Works well under pressure and can manage multiple tasks under time constraints
• Strong with process management including the development of processes and procedures
• Familiar with agile methodology and comfortable working in an agile environment

COMMUNICATION SKILLS

• Works to understand the requester needs when building the upfront story to ensure clarity and actionability
• Listens carefully to understand requirements and seeks clarity as needed
• Provides well-structured reports and documents to convey analysis and insights that are clear, concise and reader-friendly
• Demonstrates understanding of the importance of storytelling by incorporating visual enhancements into presentations

PLANNING / ORGANIZATIONAL SKILLS:

• Demonstrates the ability to organize and work with high volumes of data
• Establishes clear expectations to ensure smooth execution
• Handles multiple demands and conflicting priorities by quickly re-allocating time and resources
• Organizes self and the team in setting and managing priorities
• Demonstrates a relentlessly high standard for attention to detail and holds others to the same
• Delivers on commitments on time and on budget

COLLABORATION SKILLS:

• Works productively in a matrix environment to move projects along and foster a positive team attitude
• Proactively asks for input and ideas from others to demonstrate the power of the team

TECHNICAL SKILLS:

• Applied experience in data governance and / or data management
• Knowledge of industry leading data governance practices
• Familiar with implementation and use various data governance tools and software
• Familiar with DMBOK principles
• Understand of complete data lifecycle and related data governance requirements
• Understanding of GDPR and related legislation
• Ability to manipulate, analyze and transform large datasets to understand trends and patterns
• Working knowledge of cloud computing platforms. MS Azure preferred (Microsoft Synapse, Azure Data factory, Azure Data Lake, PowerBI)
• Proficient in SQL or other programming languages
• Experience with data visualization and dashboarding (Power BI, Tableau)
• Expert in Microsoft Office software (Word, Excel, PowerPoint, Access)

DATA LITERACY IMPROVEMENT AND UPSKILL OF DATA GOVERNANCE CAPABILITIES IN KEY ROLES:

• Foster a data-centric culture within the organization.
• Develop content and organize training sessions to educate staff on data governance principles, policies, and best practices.