Analyst, Front Office Support

at  MUFG Bank Ltd Auckland Branch

DO YOU WANT YOUR VOICE HEARD AND YOUR ACTIONS TO COUNT?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

ABOUT THE ROLE:

In your role as Analyst will play a key role supporting the broader New Zealand Global Corporate & Investment Banking, Oceania (GCIB) team primarily through administration and operational requirements, driving efficiencies, and ensuring a seamless customer experience. This role will work closely with the GCIB NZ Business Head with an ongoing focus on freeing up Relationship Manager capacity.

WHAT YOU’LL BE DOING:

• Work closely with the GCIB Front Office team providing support and completing a large majority of administration and operational requirements of the business
• Support the on-boarding of new clients as part of our local, regional and global growth plans
• Supporting the Day-to-day GCIB NZ business operations
• First point of contract for any operations teams internally with regards to GCIB NZ
• Maintaining and updating AKL Customer contact database a Direct Debit database
• Promptly processing indemnities and Settlement instructions in line with internal procedure
• Requesting Ad-hoc Approvals from management for (Fee Waiver and Non receipt of payments)
• Supporting Relationship managers through issuing Amex, iPhones or any System Access requests.
• First point of contact for any system issues for the New Zealand team
• Ensuring all Gifts and Hospitality provided or received from customers are in line with MUFG’s ABC policy. Admin branch management from stocking stationery to ensuring vendor invoices are processed within timeframe.