Analyst I - IT Solutions

at  Cencora

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
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Job Profile Summary
This role is responsible for leading the business analysis and quality assurance activities in accordance with solution development
methodology and supporting IT projects. Analysts III manage end-to-end project execution, including planning, coordinating, and monitoring
tasks assignment and completion; create and maintain project artifacts, and ensure appropriate definition and execution of user acceptance
testing. They liaison with end users, software vendors, and programmers to achieve the projected outcomes when troubleshooting issues,
implementing new systems, and upgrading existing systems while holding accountability for the end-to-end implementation. They provide

coaching & guidance to Analysts I & Analysts II in executing their tasks & responsibilities.

• Job Description

Job Description

• Participates as a leading member to complete assigned development and improvement projects in a timely, quality manner
• Provides experienced services including defining requirements, developing and/or maintaining computer applications/systems to meet client’s needs
• Ensures end-to-end implementation and realization of the use of a variety of IT solutions by working with staff, contractors, and vendors
• Establishes performance metrics to ensure user satisfaction
• Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options
• Provides support & guidance to Analysts I/II in executing their responsibilities
• Oversees development, writing, and communication of business requirements and functional specifications for the implementation of business solutions
• Creates & maintains various reporting and analytical functions necessary for the accurate maintenance of the solutions
• Lead engagements as a senior team member for solutions practice and ensures timely resolution of issues that arise from translation of requirements
• Reviews analysis of customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements
• Supports in review and approves test plans and monitors testing process to ensure that business results are adequately tested with minimal risk
• Maintains relations with stakeholders, inform them about problems, issues, and resolutions and manages their expectations
• Additional Job Description

Additional Job Description
Experience & Educational Requirements: Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 6+ years of directly-related or relevant experience, preferably in client software solutions design or management of IT Operations. Preferred Certifications:
Certified Business Analysis Professional (CBAP) Lean Six Sigma ITIL, ITSM Certifications
Skills & Knowledge:
Behavioral Skills: Decision Making Coaching & Mentoring Multitasking Planning Prioritization and Organization
Problem Solving
Technical Skills: Application Design and Management Data Security Database Management Systems Information Security Strategy Server Technologies Software Design and Testing Technical Documentation Tools Knowledge: Microsoft Office Suite Business Intelligence Tools like Tableau, Power BI Programming and Development Languages - JavaScript, HTML/CSS, Python, SQL CRM platforms such as SAP, Salesforce
What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Bachelor’s degree in Business Administration, Information Technologies, Pharmacology, or related field.
• 2-4 Years of operations, or supply chain, experience, preferably in the pharmaceutical industry.
• Experience in managing operational incidents and resolution processes.
• Experience developing and improving business processes.
• Excellent oral and presentation skills, ability to work at all levels in the business internally and externally.
• Project management experience.
• Proficiency in Microsoft Word, PowerPoint and Excel.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Ability to communicate effectively both orally and in writing
• Knowledge of ABC policies, programs & services and products
• Strong interpersonal skills
• Strong organizational skills; attention to detail
• Strong analytical skills
• Ability to implement processes resulting in satisfactory audit practices
• Strong computer skills in order to operate effectively with company systems and programs; knowledge of Microsoft Word, Excel and Outlook
  What Cencora offers
  All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.
  Schedule
  Full time
  Affiliated Companies
  Affiliated Companies: Cencora Costa Rica Limitada
  Equal Employment Opportunity
  Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
  The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
  Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email
  hrsc@cencora.com
  . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returne

• Job Descriptio