Analyst, Implementation and Integration

at  Western Union

Analyst, Implementation and Integration – Quezon City, Philippines
Are you driven with a passion for problem-solving and continuous improvement? Would you like to be part of a team in helping a NYSE listed global financial services company focusing on translating business requirements into technical requirements? Then it’s time to join Western Union as Analyst, Implementation and Integration.

REQUIREMENTS:

• Bachelor’s Degree, 1-3 years office/project administration experience, or equivalent.
• Supports small implementation/integration projects or phases of a larger implementation/integration project.
• Supports activities of a implementation/integration team, including research, analysis, documentation, design/develop testing, problem resolution, training, status reporting, full life-cycle implementation, and post-rollout review/audit.
• Monitors/evaluates implementation/integration progress maintains project documentation and develops presentations for communication. Creates process flows and test cases, conducts testing, recognizes problem areas, analyzes solutions and makes recommendations for resolution.
• Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision making and conflict resolution skills.
• Ability to interact and communicate effectively, orally & in writing, with all levels of management.
• Knowledge of MS Project, MS Excel, MS Word, SQL, Business Objects, Visual Basic, and Visio Drawing tool along with general familiarity with visual analytic software such as Tableau is preferred.
• Experience in using collaborative project management tools like JIRA preferred.

• Work closely with stakeholders from multiple business units to gather, analyze, clarify, and document business requirements and translate them to system requirements.
• Contribute to improvement of business processes by gaining a deep understanding of the current state and identifying bottlenecks and inefficiencies.
• Build strong working relationships with teams across the globe and cross functional business partners to ensure alignment on requirements, project scope and timelines.
• Provide end user support to facilitate adoption of new features and documents and resolve reported issues where applicable.
• Develops and maintains reports, dashboards, and scorecards to track key performance metrics from multiple data sources.