Analyst Job Approval

at  Goodyear

THE OPPORTUNITY

We are looking for 1 Analyst, to join our team preferably located in DACH.

On this position you will :

• Responsible for the correct and timely approval of jobs entered in FOS (Fleet Online Solutions) by the service providers on behalf of our Mileage Fleet Mobility customers.
• Ensure that the jobs to be approved comply with our internal rules and criteria/tire policy set out in the contracts with our Fleet Mobility customers.
• Verify the necessity of the job and ensure alignment with organizational and contractual guidelines.
• Monitor the automated job approval process and support further development and potential adaptations of this functionality.
• Manually process jobs that deviate from the predefined rules or contract criteria. Analyze the cases and coordinate the next steps with our Fleet Service Technicians.

KEY CAPABILITIES:

• Ability to partner across multiple functions and multi-cultural geographies
• Technical knowledge on tires mandatory
• Experience in a field position (technician, sales,…) is an asset
• Organized and structured, able to oversee complex processes
• Strong Business acumen - understand business specificities in different countries
• Excellent problem-solving skills and analytical capabilities
• Communication skills - ability to discuss critical cases with service providers
• Fluent in English required, fluency in another language (French, Spanish, Dutch, German, Italian) is an asset
  Deadline for applications: 14.10.2024 - 28.10.202

Please refer the Job description for details