Analyst, Quality Risk and Security Services (GIMS) 12 Month FTC

at  Deloitte

REQ #

16841
Job description

CONNECT TO YOUR OPPORTUNITY

Quality, Risk and Security (QRS) are expanding their team of highly skilled professionals. This is a growing department that provides expert guidance to enable the firm to grow with purpose, protect and enhance our reputation and brand with quality at the core, and to deliver value. This is an entry level role with no prior quality and risk experience required - you’ll need to have exceptional attention to detail, be highly organised, have strong communication skills, and have the ability to work under pressure within a fast-paced, dynamic environment.
We are part of a national department, operating primarily out of our Cardiff office, and form a division of both the firm’s Quality, Risk & Security (QRS) function as well as being a part of the overall Central Business Services team. The main focus of our Centre of Excellence is to support our client facing colleagues across the UK firm and Deloitte network in this fast paced and ever-changing environment. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.
This role offers the opportunity to work in a challenging yet rewarding environment within QRS Services in Cardiff, utilising your analytical skills to ensure the firms compliance with underlying regulations, whilst enabling client-facing teams to devote more of their time to providing services to their clients. Additionally, individuals who demonstrate sufficient capacity and commitment in their primary roles might be given the opportunity to contribute to other projects, thus aiding their personal development.

Specific responsibilities include:

• Researching financial products and updating practitioner records
• Liaising extensively with internal customers, from practitioners to partners, providing robust technical advice
• Reviewing and refreshing information held on existing clients and maintaining our systems of quality control
• Looking for opportunities for process improvement, and implementing
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
• Contributing to ad-hoc project work supporting risk management and regulatory compliance within the UK

CONNECT TO YOUR SKILLS AND PROFESSIONAL EXPERIENCE

Our analysts come from a wide range of backgrounds, sometimes with little or no prior experience of financial services. What connects us is our enquiring minds and our ability to deliver a great service. We are looking for individuals with the following essential skills:

• Strong Pension & Financial Product/Investment knowledge
• Excellent research and analysis skills combined with good judgement and effective decision making capability
• Strong communication and interpersonal skills and an ability to interact with people at all levels across our firm
• An attention to detail to maintain high professional standards with a focus on quality and confidentiality
• An ability to follow defined processes while thinking outside of those boundaries, making reasoned decisions and communicating them with confidence
• Ability to be flexible and multi-task. This is a dynamic role and you’ll be working on multiple, often complex, cases at the same time. Tight deadlines cannot phase you
• Ability to manage and adapt to regular changes

These additional skills would be advantageous (desirable not essential):

• A good level of IT user ability, including database entry, and a working knowledge of Microsoft Office software. Training time will be allowed for adaptation to in-house IT tools
• Work experience or study in compliance/regulation or accounting/financial services/risk management would be advantageous
• Customer service experience and skills

• Researching financial products and updating practitioner records
• Liaising extensively with internal customers, from practitioners to partners, providing robust technical advice
• Reviewing and refreshing information held on existing clients and maintaining our systems of quality control
• Looking for opportunities for process improvement, and implementing
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
• Contributing to ad-hoc project work supporting risk management and regulatory compliance within the U