Annuity New Business Support Associate - US REMOTE

at  DXC Technology

MANDATORY QUALIFICATIONS

• High school diploma or G.E.D.

PREFERRED QUALIFICATIONS

• Previous Experience in the Life Insurance and Annuity Industry
• Strong communication skills
• Phone support and customer service experience
• Ability to work independently, multi-tasking from different systems
• MS Office products experience
• Ability to follow oral and written directions
• FINRA Series 6 Securities License

• Answers incoming phone calls regarding annuity products from advisors, clients, and beneficiaries.
• Discuss all aspects of the annuity business by answering questions pertaining to multiple markets and product lines.
• Demonstrates consistent proactive communication with internal and external customers and partners.
• Stays current on procedures, corporate initiatives, annuity markets and products to provide accurate and timely information.
• Responds promptly and calmly to changing events and new situations.
• Maintains professionalism during interactions with advisors, clients, and beneficiaries.
• Cross-trains across franchises in New Business, Post Issue and Death Claims in order to load balance inbound calls.
• Performs other duties as required.