AOG Operator

at  Right Now Group

Right Now Group are looking for an Air Operator to work for our client who are an expanding Freight Forwarder based near Heathrow.

• Monitor and action generic email boxes and respond in a timely manner.
• Arranging collection/delivery from/to vendors.
• Produce shipping documentation (Mawb’s and Hawb’s).
• Preparation of export/import entries in accordance with UK HMRC regulations.
• Post flights.
• Job file invoicing.
• Cost control.
• Action pending tray daily.
• Monitor live AOG updates.
• Adapt to customer requirements, look at alternative solutions.
• Ensure all queries and complaints are investigated and responded to promptly, both from external and internal customers / supplier.
• Ensure customer invoicing is completed in a timely and accurate manner.
• Ensure all rates received are passed to the Team Leader.
  in addition to the base salary of £35,000 - £40,000 for this position of Air Operator, there is also an incentive of yearly bonuses based on targets being achieved