AP Query Resolution Analyst

at  Baxter

VANTIVE: A NEW COMPANY BUILT ON OUR LEGACY

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

• Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

MAIN RESPONSABILITIES

• Work with BSS Centers personnel and key stakeholders to address and resolve queries received from internal and external customers focused on solve the issues on a timely manner aligned with our main KPI’s.
• Identify and present root causes analysis in regards queries received.
• Educate internal customers and suppliers on the use of self-service solutions, where appropriate.
• Investigate and resolve technical issues with ERPs such as JDE, GME, Coupa and Kyriba.
• Resolve any interface issue and / or addressed it correctly and timely to the proper team / person.
• Identify and present solutions for continuous process improvement.
• Month end Close activities. (Reporting and Deliverables).
• Comply with Corporate Policies.
• Perform other duties and responsibilities as required by management.
• Ensure the understanding of audit processes held by the country entities and the implications of those.
• Provide in a timely manner any support documentation requested by any audited process.
• Have sense of urgency and inform in a timely manner to the supervisor of any potential issue that might impact the operation.

BASIC REQUIREMENTS

• Bachelor’s degree in Business Administration or Public Accounting
• At least 2 year of experience in similar positions
• Intermediate knowledge in Excel

SECONDARY REQUIREMENTS

• Ability to deal with customers
• Team work
• Good personal relationships
• Access knowledge and JDE
• Work under pressure
• Knowledge in JDE
• Uncompromising dedication to quality
• Eagerness to learn and continuously improve

DESIRABLES SKILLS

• Sense of urgency
• Good knowledge about accounts payable processes
• Knowledge about JD Edwards
• English Knowledge B2
• Portuguese Knowledge is a plus

PURPOSE OF THIS POSITION:

The Accounting and Query Resolution Analyst that holds this position will be responsible mainly for Queries Management received from our internal and external customers until resolve them properly. The queries will be related to invoice processing, payments, and customer service. Prepare, perform activities related to month end close and KPI’s (Integrities, Open, Reporting, Issues), and additional activities as required, the process will be focused on Americas Region.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

• Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions