Apparel Department Supervisor - Knox

at  JD Sports

WHO WE ARE

Known best as the ‘Undisputed King of Trainers’, JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in the Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores. We currently operate in NSW, VIC, QLD, WA, SA & TAS, with plans for continued future growth!
Our mission? To offer unparalleled service and style to all our consumers.
To bring this to life, we are offering access to the biggest brands and best products – and a memorable experience that will set us apart.
Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field.
We’re seeking energetic, focused, and passionate individuals to join our team!

At JD Sports, our customer is at the heart of everything we do. As a Department Manager, you will lead your department team to provide exceptional customer service to every JD customer.
You will work closely with the store’s Management Team and be responsible for creating great in-store experiences, maintaining the merchandising & visual standards and delivering the financial results for your department. You will lead by example setting the standard for how to achieve sales and key performance metrics, by coaching and developing your department team.

As a Department Manager, you are responsible for, but not limited to:

• Model exceptional customer service, every customer, every time
• Coach team to deliver exceptional service and a ‘service over task’ environment
• Actively gain, maintain and share product & brand knowledge for your department
• Support management team to improve financial performance within your department
• Work with back of house team to ensure product availability
• Uphold company standards and deliver store visual excellence