Appeals Examiner Supervisor

at  Virginia Employment Commission

Title: Appeals Examiner Supervisor
State Role Title: Hearing and Legal Services Officer II / 19072
Hiring Range: $88,250 annually
Pay Band: 5
Agency: Virginia Employment Commission
Location: VEC CENTRAL OFFICE
Agency Website: https://www.vec.virginia.gov/
Recruitment Type: Agency Employee Only - A

MINIMUM QUALIFICATIONS

Knowledge of VA Unemployment Compensation Act and relevant court cases; related rules, regulations and issues governing eligibility and qualification for UI benefits and tax law; and legal research and writing methods.
Strong analytical, decision-making, management, oral and written communication, group facilitation, team building, and computer skills (including MS Office Professional or related software).
Ability to manage professional staff; conduct fair and impartial administrative hearings, display appropriate judicial temperament, and write decisions and orders; communicate effectively orally and in writing with various parties on technical, legal issues; manage administrative requirements; make presentations and conduct training; and handle complex customer service issues.

This posting is open to current employees of the Virginia Employment Commission. Contract employees are ineligible.
Effectively manages, trains and mentors assigned Appeals Examiner (AE) staff to ensure the efficient performance of federally mandated appeal functions sanctioned by USDOL and the Virginia Unemployment Compensation Act for claimants and employers relating to unemployment insurance (UI) claims.
Fairly and impartially conducts administrative hearings to determine whether appropriate to affirm or reverse initial determination of eligibility and qualification for UI benefits and issue written decisions; handles escalated customer service inquires as designated by Chief AE; manages the FLA unit, if designated by the Assistant Chief AE during absences; and manages performance and reports significant issues to management.