Appeals Officer

at  Walsall Council

GRADE: G6; SALARY RANGE: £27,803 - £32,076

We are recruiting for a Parking Appeals Officer to join our team on a full time basis to process representations and appeals received from drivers/keepers of vehicles issued with Penalty Charge Notices from either a parking, bus lane or moving traffic restriction. The Parking Appeal Officers work within the parking services team and alongside the Highways and Transport teams. Parking Appeal Officers work on complex cases and will need a full understanding of the legislation and the statutory guidance that this service area works in line with, when considering representations/appeals.
The Parking Team is always working on new initiatives and schemes to improve the service that we provide to residents and businesses, and to keep roads clear of congestion and improve road safety across the Borough.
If you are enthusiastic, flexible, have a professional commitment to work and can work as a team member we are waiting to hear from you.
For an informal discussion please contact Glynnis Jeavons on 01922 654640/
07717 587652
View: Job Description and Employee Specification
Closing Date: Sunday 13th October 2024
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. See our Information for Applicants leaflet for further information.
Here at Walsall, we want to attract the best talent. That’s why - as well as a satisfying and rewarding job - we offer a range of attractive benefits . Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that’s you, we’re waiting for your application.

Please refer the Job description for details