Application Analyst - Sitecore and Web Applications

at  Infosys

ABOUT INFOSYS:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Salary Range: AUD 90,243 - 98,861 (Annual Gross)

SKILLS /COMPETENCIES:

• Prior experience in customer communication management, document management solutions. Knowledge of Insurance/Claims is a must.
• Work closely with project owner in backlog management and continuous delivery of features.
• Initiate and support Agile development of scrum multi-function teams
• Use JIRA for end-to-end project and team management process and guide the team to use JIRA for various activities.
• Requirements gathering and analysis using Agile techniques
• Work closely with User Experience specialists, developers and testers to provide clarification when required
• Write acceptance criteria in collaboration with the testing team
• Actively participate in Agile processes including planning and estimation
• Create formal user stories based on functional and non-functional requirements
• Knowledge on associated frameworks and tools
• Project Management experience is an added advantage

ADDITIONAL SKILLS:

• Excellent customer interfacing skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding analytical and Problem-solving skills
• Team Management
• Iteration Management
  Infosys is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.
  At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.
  Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

• Work with Support teams and business stakeholders to troubleshoot issues, analyse the tickets
• Should pick up end to end functional and technical flow of applications
• Tech stack: Sitecore CMS, Angular, Azure Integration
• Work with the client to create comprehensive user stories and acceptance criteria for both functional and non-functional requirements
• Lead workshops for the client to define functional and non-functional requirements
• Responsible for Agile processes and improvement within the team
• Prioritize removal of impediments and coach the team to resolve them
• Run multiple parallel projects and drive forward deliver of high-quality work on-time and on budget Maintain the focus on customer value and outcomes and maximize flow
• Lead the team to achieve continuous delivery and to build quality in supported platforms/systems
• Develop, monitor and communicate team reporting and metrics
• Coach the team on agile principles and practices to grow agile maturity
• Plan development, planning and delivery of a portfolio of work for the team
• Ensure the team remains focused on priorities and aligned to strategy and roadmaps, and that backlog and release plans are maintained
• Liaise with other teams to ensure dependencies between teams are understood and managed