Application Business Lead

at  Luton Borough Council

CONTRACT TYPE: PERMANENT

Are you an experienced IT professional with a knack for leadership, strategy, and innovation? Luton Council is seeking an Application Business Lead to oversee and enhance our cross-departmental systems support team and ensure we remain at the forefront of technological excellence.

EXPERIENCE:

• Demonstrable background in business management within an IT environment.
• Proven experience in project management.

SKILLS AND ABILITIES:

• Strong leadership and team management skills, with the ability to handle complex problems and competing priorities.
• Strategic thinker who can relate complex issues to simpler, more actionable concepts.
• Exceptional communication and documentation skills, with proficiency in Microsoft Office (Word, Excel, Outlook, Project, etc.).
• A clear focus on customer and commercial needs when making decisions or taking actions.

SPECIALIST KNOWLEDGE:

• Demonstrable understanding of tools and techniques for documenting organisational information structures and relationships.
• Agile or Prince II qualification or equivalent experience.

ABOUT US

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

KEY RESPONSIBILITIES:

• Lead and manage a systems support team, balancing constant and often conflicting demands.
• Consult, negotiate, and influence stakeholders at all levels, both inside and outside the council, to establish productive relationships.
• Take a strategic approach to decision-making, maintaining a clear focus on overall objectives and customer needs.
• Produce fluent, technically comprehensive documents to support business functions and IT projects.
• Stay commercially aware while integrating equality policies into all aspects of business plans, service delivery, and employment practices.
• Engage with emerging technologies and attend relevant workshops, user groups, and meetings (including occasional evening and weekend work).