Application Engineer

at  Cleaver Brooks

Cleaver Brooks is looking for an Application Engineer to join our team in Milwaukee, WI. The Application Engineer is responsible for supporting our sales representatives on custom applications, providing specification reviews, and developing sales quotations and supporting product information that supplements our rep’s equipment proposals to our customers. This role not only supports our reps with securing orders, but is also intimately involved with our production facilities, research and development, technical services, and key personnel on maintaining and updating product data and information, including the development and maintenance of complex product configuration logic in a cloud-based configure-price-quote (CPQ) application which supports the quotation and ordering processes used by our sales representatives.

REQUIRED SKILLS:

• Position requires the constant and consistent exercise of intellect, judgment, and ability commensurate with professional positions in similar industries or situations
• Position requires the regular exercise of problem solving and policy procedure interpretation skills
• Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company
• Must have strong communication skills and the ability to project manage tasks to complete requests within required deadlines
• Background in heat transfer or other technical industries is preferred
• Will have contact with customers, consulting engineers, and company representatives regarding a variety of Packaged Boiler products
• Ability to learn a programming language unique to the CPQ application.
• Ability to work in a fast-paced environment
• Position may require extended periods of operating a personal computer as a normal part of job duties
• Position requires ability to work in a normal office environment and may require occasional exposure to production plant environment with welding, machining, and fabrication operations

PREFERRED SKILLS:

• Application Engineering and quotation development experience
• Comprehensive understanding of Thermodynamics, Fluid Mechanics and Heat Transfer
• Computer competency including sound knowledge using Microsoft Office software, with background in Salesforce and oracle-based ERP systems a plus
• Ability to Read / Understand Multiple Programming Languages (e.g. C#, .Net Technologies, etc.)
• Strong communication and organizational skills

BASIC REQUIREMENTS:

Education:

• Bachelor’s Degree in Engineering, Mechanical or Electrical Engineering required.

Experience:

• 0 - 3 years in Mechanical or Electrical Engineering or related field preferred.

TRAVEL REQUIREMENTS:

• Light travel associated with this role, less than 25%; travel may include visiting customers, project sites, tradeshows, etc.

• Develop and possess thorough and relevant product knowledge
• Be able to review and understand project contract drawings and specifications
• Conduct design calculations
• Support our sales representatives by providing sales quotations and other product information that supplement their proposals to our clients
• Gather cost data from our database, product engineering drawings and bill of materials, and previous projects to develop sales quotations, which are then provided to our sales representatives to meet job specifications and requests for proposals
• Support our internal Product Managers on a variety of projects and tasks to maintain and update our standard product data, literature and pricing associated with our rep-only online sales configurator (CPQ) tool.
• Develop and maintain complex product configuration logic in a cloud-based configure-price-quote (CPQ) application which supports the quotation and ordering processes used by our sales representatives.
• Effectively communicate with our outside vendors and suppliers to obtain pricing, lead times, and other data on key components to support non-standard applications
• Consolidate data and information used to develop sales quotations and system solutions
• Select equipment and prepare technical proposals
• Navigate Sales and Manufacturing Database programs to find product drawings and bills of materials
• Strive for continual education and further advancement of product knowledge by using our online learning tools and other learning opportunities as they become available