Application Engineer

at  Copeland

ABOUT US

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations.
We are looking for your talent, join our team and start your journey today!
This position is responsible for technically supporting Copeland wholesalers nationwide.
Application engineering support for our sales force and customer service team, including:
Product selection
Cross references
Price list updates
New product Introduction
Internal training
Online & In-person product training for wholesalers’ personnel
Contractor/Technicians product and hands on training
End users training and product support
Represent Copeland at related associations
Develop written content for industry magazines
Support trades shows and other marketing events
Warranty administration

Requirements:

• Desired 2-5 years in application/product engineering of AC and/or Refrigeration
• Excellent communication skills including the ability to successfully present to customers (including large groups) and senior leadership
• Ability to make independent decisions and recommendations to effectively solve customer´s issues/complaints
• Must have excellent computer skills, including Excel, Word, Power Point and social media
• Excellent verbal and written communication

Education:
Bachelor´s degree in related major (engineering)

Languages:

• Spanish and English proficiency (desirable)

Travel

• Domestic and international travel may be needed <30%

Please refer the Job description for details