Application Manager

at  Epam Systems

We are looking to add an Application Manager to our team at the France Development Centre - FDC.
This role centers on overseeing our procurement management system, incorporating our applications - Scoops and Skipper. Responsibilities include maximizing performance, operational tracking within agreed timelines, meeting established SLAs, restoring services, and handling maintenance corrections.

REQUIREMENTS

• Minimum of 3 years in a comparable role
• Degree in IT or related field
• Background in procurement and management oversight
• Proficient in supporting application production and serving as Technical Leader
• Independent, meticulous, and dedicated
• Keen on initiating and exploring innovative solutions
• Analytical, with the ability to constructively critique solutions
• Effective in stress management and staying calm under production pressure
• Excellent at incident management and prioritization
• Strong interpersonal and communication skills for fostering relationships, managing meetings, public speaking, and documenting meetings
• Skilled in Service Now, Jira Lanta, and Oracle with advanced PL SQL expertise
• Proficient in French (B2 level)

• Assess risks in your area of responsibility and act to diminish them
• Meet delivery objectives and timeframes while ensuring SLAs are adhered to and conducting regression testing according to the test coverage ratio
• Acquire necessary resources for business needs
• Create macro-solutions, both functional and technical, and bring in additional expertise when needed
• Validate suggested solutions and hypotheses, whether functional or technical
• Update operation maintenance deliverables in line with regulatory standards
• Contribute to advancing your functional and technical skills through new projects and increasing responsibilities
• Manage or be an active participant in meetings and committees related to intervention
• Maintain regular communication with project stakeholders as per agreed frequency
• Document and regularly update the solutions’ knowledge base, including client FAQs and troubleshooting details