Application Specialist
at Burbank
Victoria, Victoria, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Nov, 2024 | Not Specified | 07 Aug, 2024 | N/A | Sql Server,Customer Service,Crystal Reports,Information Technology,Communication Skills | No | No |
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Description:
IT & Telecomms Software - Analyst/Programmer VIC Other Permanent / Full Time
6/8/2024
- Do you have experience in a similar role in IT
- Great team who will assist and guide you in the role
- Based in Altona
PERSONAL SPECIFICATIONS, QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
- Experience in Information Technology or a business environment
- Excellent communication skills, both written and verbal
- Involved in gathering requirements and providing feedback for further improvements
- Able to deliver a high level of customer service
- Proven ability to learn and successfully apply learning experiences
- Proven experience providing technical advice and support
- Able to interact with all staff at all levels
- Experience with SQL Server and/or Crystal Reports
- Provide support and or escalate tickets appropriately
- Ability to resolve technical problems quickly
- Ability to manage multiple tasks
- Exposure to the residential construction industry will be highly regarded
Responsibilities:
PRIMARY PURPOSE
The primary purpose of an application specialist is to provide technical support and training to the customers and users of software applications, and to ensure their optimal performance and functionality.
PRIMARY DUTIES AND RESPONSIBILITIES
- An application specialist is a professional who provides technical support and training for software applications.
- An application specialist is responsible for installing, configuring, updating, and troubleshooting software applications for customers and users.
- An application specialist is also responsible for creating and maintaining user manuals, guides, and documentation for software applications.
- An application specialist is expected to have a strong knowledge of the software applications they support, as well as the operating systems, hardware, and network environments they run on.
- An application specialist is required to communicate effectively with customers and users, and to provide timely and accurate solutions to their issues and queries.
- An application specialist is also expected to keep abreast of the latest developments and trends in software applications, and to suggest improvements and enhancements to the software developers and vendors.
- Participate in system and acceptance testing
- Provide assistance to IT Support on a case-by-case basis.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Proficient
1
Victoria, Australia