Application Specialist (DrugLog)

at  RaySearch Laboratories AB publ

RaySearch develops innovative software solutions to improve cancer care. About 1000 clinics in more than 40 countries use RaySearch software to improve treatments and quality of life for patients. RaySearch was founded in 2000 and is listed on Nasdaq Stockholm. The headquarters is located in Stockholm, with subsidiaries in the US, Europe, Asia and Australia & New Zealand. Today we are more than 380 employees with a common vision of improving cancer care with innovative software. Our great staff is crucial for our success and we offer a fantastic working environment in modern offices, flexibility and good opportunities for development. We believe in equal opportunities, value diversity and work actively to prevent discrimination.
Do you have clinical experience and would like to contribute to something truly worthwhile? Join RaySearch and use your skills to help clinics improve treatments with innovative medical technology software and hardware!

EXPERIENCE & SKILLS:

• Required
• Experience with hospital pharmacy department workflows
• A degree in medical, scientific, or technology fields (BSc or MSc) with the appropriate clinical experience
• Proficient in spoken and written English; proficiency in additional languages is advantageous
• IT literacy (hardware, network, OS)
• Meriting
• Medical device industry experience
• Teaching or public communication experience

ABOUT THE ROLE

RaySearch is the manufacturer of advanced Oncology equipment for medical professionals. The company is developing its portfolio and recruiting an application specialist in the Service team to support the commercialization of a new product. The position is full-time and permanent, based at our Stockholm HQ. The product of focus is a chemotherapy quality assurance system.
As an Application Specialist, you have the opportunity to use your clinical knowledge in a whole new environment. You will join a diverse and dedicated group of specialists with different skillsets and a broad clinical experience. You will be part of the global Service organization responsible for installation, support and education of our existing customers but also the promotion of our products to prospects.

YOUR MAIN TASKS WILL BE TO:

• Develop customer-service work instructions and training material
• Support existing customers with their questions on our products
• Plan, perform and document product trainings for customers and distributors
• Demonstrate RaySearch products at trade shows and other venues for prospective customers
• Reply to tenders and describe product functionalities
• Collaborate with our development department through exploratory testing of new product versions
• Provide RayCare centered consulting services to customers and prospects
  You will be required to occasionally travel, primarily within Europe and to a lesser extent worldwide.