Application Specialist

at  Quinyx

Do you want to help us unleash the secret to how happy employees create a happy business? We are an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world.
We develop workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide!
We value passion, quality, innovation, trust, and collaboration. You’ll be given the opportunity to make an impact and directly contribute to our success, bring new ideas, and have full ownership of your area.
Our global team, of more than 35 nationalities, have fun together, whether it is during a typical Swedish Fika, a workshop, going for a run with a colleague, or spending time together during the annual company Goal trip, team kickoffs, or after-work socials. We have built a collaborative and friendly atmosphere here at Quinyx and are committed to sharing knowledge and supporting one another!
Are you curious and ready to take the first steps on an awesome journey and make magic happen with us? As a member of Quinyx, you will be part of an inclusive and diverse workplace where everyone is allowed to be themselves and thrive.

ABOUT THE ROLE

As an Application Specialist, you will be the main point of contact for our clients and a trusted advisor that maximises the value of their Quinyx solutions for them. You will be responsible for managing global projects of varying complexity and size. Identifying client problems, requirements and constraints help you to match & configure our solutions for our customers and partners. You’ll be using our AI-powered solutions to deliver more mature ways of working with our customers.

WHAT YOU’LL BE DOING

• To our customers, you will be the expert of our AI-powered WFM suite. You will be responsible for implementing our products and solutions to meet client requirements together with others in our Implementation.
• Work internationally and drive implementation projects for middle and enterprise-size customers worldwide in various business domains such as retail, hospitality, logistics & warehousing, and healthcare.
• Gather functional and business requirements from clients and translate these into a functional solution design that meets the customer’s needs, provides maximum solution value, and is within the scope of Quinyx’s products/services.
• Have a deep understanding of the system, being able to configure according to customer requirements.
• Manage all technical aspects of the implementation projects regarding (design, configure, test & deploy) and support for customers using Quinyx API’s to create integrations.
• Work with the product management and development organization to channel client feedback and solutions into future releases of the Quinyx product suite.
• Be part of the sales process, supporting your colleagues in sales to bring in new exciting customers to Quinyx.
• Sometimes travel will be required to visit customers.
• Spread, establish and represent the unique Quinyx culture and our company values amongst your great colleagues, our amazing customers worldwide and wherever you go.