Application Support Engineer
at Rubicon People Partnership
East Kilbride, Scotland, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 20 Apr, 2025 | GBP 35000 Annual | 20 Jan, 2025 | N/A | Communication Skills,Programming Languages | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
SUPPORT ENGINEER SKILLS & EXPERIENCE REQUIRED
- Service desk experience in an ITIL-based environment.
- Application support experience, with knowledge of programming languages.
- Experience working within SLAs.
- Technically minded with high attention to detail.
- Excellent communication skills.
Responsibilities:
- Investigating and troubleshooting reported issues.
- Resolving technical issues and managing service desk tickets.
- Handling inbound telephone calls and emails.
- Escalating issues and risks.
- Out of hours support on a rotating basis.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Proficient
1
East Kilbride, United Kingdom