Application Support Engineer

at  Rubicon People Partnership

East Kilbride, Scotland, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate20 Apr, 2025GBP 35000 Annual20 Jan, 2025N/ACommunication Skills,Programming LanguagesNoNo
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Description:

SUPPORT ENGINEER SKILLS & EXPERIENCE REQUIRED

  • Service desk experience in an ITIL-based environment.
  • Application support experience, with knowledge of programming languages.
  • Experience working within SLAs.
  • Technically minded with high attention to detail.
  • Excellent communication skills.

Responsibilities:

  • Investigating and troubleshooting reported issues.
  • Resolving technical issues and managing service desk tickets.
  • Handling inbound telephone calls and emails.
  • Escalating issues and risks.
  • Out of hours support on a rotating basis.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Graduate

Proficient

1

East Kilbride, United Kingdom