Application Support Specialist

at  SoftCo

APPLICATION SUPPORT SPECIALIST

We are seeking a dedicated and skilled Application Support Engineer to join our support team. As a key player in a rapidly growing AP automation company, you’ll be instrumental in ensuring smooth, efficient operations for our clients by resolving issues, supporting system integrations, and enhancing the overall user experience.

ABOUT SOFTCO:

SoftCo is a fast growing global Procure-to-Pay (P2P) and Accounts Payable (AP) Automation SaaS company and we are looking for motivated, dynamic and collaborative people to be part of our exciting journey. Our AI-powered Automation technology is transforming how companies manage their Procure-to-Pay processes, improving efficiency, reducing fraud and ensuring compliance.
With 34 years’ experience, SoftCo adopts a customer-centric approach and ranks highest in independent customer satisfaction surveys. We are proud that all our projects are successful, and that our market-leading technology makes a real difference to our customers and their organizations. We operate from offices in the US, Finland, UK, Kosovo and Ireland. We have over a million users worldwide including Volkswagen, Patagonia, Primark, Logitech and all 80 departments of the Finnish Government.

DOCUMENTATION & KNOWLEDGE SHARING:

• Document troubleshooting steps, solutions, and best practices to expand the support team’s knowledge base.
• Share expertise and insights with team members to foster continuous learning and skill growth.

APPLICATION SUPPORT SPECIALIST – YOUR ROLE:

We are seeking a dedicated and skilled Application Support Engineer to join our support team. As a key player in a rapidly growing AP automation company, you’ll be instrumental in ensuring smooth, efficient operations for our clients by resolving issues, supporting system integrations, and enhancing the overall user experience. The ideal candidate is technically skilled, highly customer-focused, and thrives in fast-paced environments, bringing a proactive approach to problem-solving and client support.