Application Systems Administrator

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

Supports the installation, configuration, and maintenance of purchased applications or application frameworks. Participates in the design configuration, problem diagnosis, maintenance, and installation of application systems and/or user group profiles. Validates system functionality after changes. Participates in testing and installing new software releases and application system upgrades. Analyzes, monitors, and fine-tunes the application system to achieve optimum performance levels. Works with internal infrastructure teams and vendors to resolve issues with hardware and software. Maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation to ensure data integrity. Participates with application system problem resolution by working with application developers, vendors and internal infrastructure team members to troubleshoot.

BASIC QUALIFICATIONS

• Bachelor’s degree in Computer Science or related field, or equivalent work experience
• 10 or more years of experience in application development

PREFERRED SKILLS/EXPERIENCE

• Extensive experience with observability tools including direct experience with AppDynamics, ThousandEyes, SiteScope, Splunk, Elastic, and Datadog

HANDS ON EXPERIENCE IN APPLICATION AND SYSTEMS SUPPORT OPERATIONS

• Expert knowledge of IT environment
• Extensive knowledge of IT service, change and problem management
• Expert knowledge of system software infrastructure, distribution and installation/support
• Expert knowledge of IT monitoring and observability
• Extensive knowledge of hardware infrastructure
• Experience providing coaching and guidance to teammates
• Strong problem-solving skills with accuracy and attention to detail
• Ability to work cooperatively and professionally with co-workers, customers and management
• Strong verbal and written communication skills

THE ROLE OFFERS A HYBRID/FLEXIBLE SCHEDULE, WHICH MEANS THERE’S AN IN-OFFICE EXPECTATION OF 3 OR MORE DAYS PER WEEK AND THE FLEXIBILITY TO WORK OUTSIDE THE OFFICE LOCATION FOR THE OTHER DAYS.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la