APPLICATION & TECH SUPP SPEC 2

at  City of Toronto

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate26 Oct, 2024USD 47 Hourly28 Jul, 2024N/ANeeds Assessment,Operating Systems,Software,Training,Business Technology,Computer Science,Microsoft Outlook,Microsoft Project,Secondary Education,Network HardwareNoNo
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Description:

Job ID: 48598
Job Category: Information & Technology
Division & Section: Housing Secretariat, Finance & Business Services
Work Location: Metro Hall, 55 John St., Toronto
Job Type & Duration: Full-Time, 2 Permanent Vacancies
Hourly Rate and Wage Grade: $43.58 - $47.75, TF0188, Wage Grade 13
Shift Information: Monday to Friday, 35 hours per week per week
Affiliation: L79 Full-time
Number of Positions Open: 2
Posting Period: 26-JUL-2024 to 09-AUG-2024
Reporting to the Senior Systems Integrator, Business Services, the employee will provide technical support related to applications, computers, printers, and mobile wireless devices.

YOUR APPLICATION MUST DESCRIBE YOUR QUALIFICATIONS AS THEY RELATE TO:

  • Post-secondary education in computer science, business technology or the equivalent combination of education and/or experience.
  • Considerable experience with LAN/WAN technology and network hardware, software, and operating systems (i.e., Novell, Windows, desktop, configuration, etc.).
  • Considerable experience with desktop applications (i.e., Microsoft Office Suite, Microsoft Outlook, Microsoft Project, etc.).
  • Considerable experience configuring and provisioning wireless devices using a Mobile Device Management tool (i.e., AirWatch, etc.)
  • Experience in developing and delivering training including needs assessment, program design, delivery, evaluation, and related administration.

Responsibilities:

  • Schedules workload and sets priorities.
  • Develops and recommends improvements to current environment, policies, and processes.
  • Acquires and disposes of hardware and software.
  • Configures network and server-related hardware and software.
  • Provides expertise in assessment, analysis, evaluation of alternatives and resolution of issues and problems in assigned areas.
  • Recommends preventative solutions to mitigate recurrence of similar problems.
  • Advises desktop configuration management teams on hardware and software technologies and deployment alternatives.
  • Advises network management teams on hardware and software technologies, connectivity and backup and recovery alternatives.
  • Advises security management and control teams on security related technologies and access control alternatives.
  • Provide assistance and technical support in the system review process, including planning, assessment, design and documentation of telecommunication systems for existing systems, upgrades and enhancements.
  • Installs and rolls out application, hardware and/or software and takes inventory of such assets including updating the Asset Management System
  • Liaises and coordinates with internal and external groups to resolve problems.
  • Prepares documentation to facilitate transfer of knowledge.
  • Prepares statistics and drafts summary reports.
  • Supports the centralized management of access control.
  • Travels to off-site locations such as City Operated Shelters


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Diploma

Computer science business technology or the equivalent combination of education and/or experience

Proficient

1

Toronto, ON, Canada