APPLICATION & TECH SUPP SPEC 2
at City of Toronto
Toronto, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Jan, 2025 | USD 47 Hourly | 31 Oct, 2024 | N/A | Needs Assessment,Software,Training,Microsoft Outlook,Business Technology,Windows,Computer Science,Network Hardware,Web Applications,Secondary Education,Microsoft Project,Mac Os,Operating Systems | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Job ID: 50395
Job Category: Information & Technology
Division & Section: Public Health, Operation and Business Services, Information & Technology
Work Location: Various, Primarily 399 The West Mall, Etobicoke, ON M9C 2Y2
Job Type & Duration: Temporary (Appropximately 11 month) vacancy
Hourly Rate and Wage Grade: $43.58 - $47.75, TF0188, Wage Grade:13
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1(One) only
Posting Period: 29-Oct-2024 to 13-Nov-2024
KEY QUALIFICATIONS:
Your application must describe your qualifications as they relate to:
- Post-secondary education in computer science, business technology or the equivalent combination of education and/or experience.
- Extensive experience providing over-the-phone and in-person technical support while documenting requests and incident as per ITIL processes.
- Considerable experience with LAN/WAN/Wireless technology and network hardware, software and operating systems (i.e. Novell, Windows, Mac OS, desktop, configuration, etc.), as well as with desktop and web applications (i.e. Microsoft Office Suite, Microsoft Outlook, Microsoft Project, etc.).
- Considerable experience in diagnosing, troubleshooting and resolving issues with desktop software, web applications, hardware, mobile wireless devices, network connections, printers and multi-function devices.
- Considerable experience configuring and provisioning wireless devices using a Mobile Device Management tool (i.e. AirWatch, etc.).
- Experience in developing and delivering training including needs assessment, program design, delivery, evaluation and related administration.
Responsibilities:
- Schedules workload and set priorities.
- provides expertise in assessment, analysis, evaluation of alternatives and resolutions of issues & problems in assigned areas.
- Liaises and co-ordinates with internal & external groups on resolution of problems.
- Recommends preventative solutions to mitigate recurrence of similar problems.
- Develops and recommends improvements to current environment, policies & processes.
- Acquires and disposes of hardware and software.
- Configures network and server-related hardware and software.
- Advises desktop configuration management teams on hardware & software technologies and deployment alternatives.
- Advises network management teams on hardware & software technologies, connectivity, and backup & recovery alternatives.
- Advises security management & control teams on security-related technologies and access control alternatives.
- Performs capacity planning.
- Prepares training material for coaching clients.
- Provides training to clients in use of technology.
- Prepares statistics and drafts summary reports.
- Prepares documentation to facilitate transfer of knowledge.
- Supports the centralized management of access control.
- Installs and rolls out application, hardware and/or software and takes inventory of such assets.
- Travels to off-site locations.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Network Administration / Security
Software Engineering
Diploma
Computer science business technology or the equivalent combination of education and/or experience
Proficient
1
Toronto, ON, Canada
