Application Technician

at  Banqsoft

ARE YOU INTERESTED IN AN EXCITING JOB AT AN EXPANDING SOFTWARE COMPANY?

Banqsoft is a Nordic-based market leader that offers financial software solutions for Digital Banking, Asset Finance, and Credit Management. We provide cutting-edge technology solutions and industry expertise to enable service providers to stay competitive in an increasingly digital financial landscape. We currently have 350 employees spread across six offices in Norway, Sweden, Denmark, Finland, Poland, and Malaysia.
We are now looking for Application Technicians for our office in Sandefjord or Oslo. The SaaS Ops team works closely with our customers and focuses on delivering innovative solutions and providing quick and efficient assistance when issues arise. We are in an exciting period where we have started rolling out new software that will be delivered as a SaaS solution, working according to DevOps principles. Collaboration skills, effective deliveries, and a commercial focus are important qualities we seek when hiring new employees, so that together we can create value for our customers and ourselves.
We are looking for employees who can help us improve, who enjoy working in a team, having customer contact, and are constantly focused on improving the company. We want employees who are self-driven, structured, and professionally skilled, creating added value both individually and in collaboration with others.

Our Application Technicians work with one or more of the following tasks:

• Installation, operation, and troubleshooting of Banqsoft Credit Management’s proprietary applications and modules
• Collaboration and coordination with our data center provider
• Handling support cases and requests reported by customers
• Consulting assignments with our customers
• Project work
• DevOps
• Service and second-line support
• Operation and administration of the server environment
• Documentation

SUCCEEDING THE BANQSOFT WAY – EMPLOYEE DNA

Curiosity: We embrace the ‘Why?’. It’s the spark that ignites learning, innovation, and progress
Collaboration: Team players with diverse perspectives have more fun building together
Competence: We’re hungry for more! Ever ready for new skills and always seeking to learn
Customer Focus: We’re dedicated to enabling our customers’ success. We deliver the benefits of technology to make a difference in society, business, and everyday life

We would like you to have a background/competence in one or more of these areas:

• Bachelor’s degree in IT/Engineering
• Experience in similar role
• Operations and delivery
• Knowledge of IT security
• Experience with ERP systems
• Proficiency in Norwegian and English, both written and spoken

We would like you to have one or more of these qualities/qualifications:

• Customer-focused, good at handling human relations
• A good team player who enjoys working both individually and with others
• Systematic, responsible, methodical, and focused on delivering good solutions
• Curious about new technology

If you believe this role aligns with your career aspirations, we would very much like to hear from you!
Hybrid working environment
Competitive salary and benefits
Good pension contribution
Profit-sharing model
Collaborative environment
Internal mobility opportunities
Learning & Development Initiatives
International
Flexible Hours
Insurance Schemes
Referral Program
Health & Fitness
Banqsoft is a Nordic-based market leader offering financial software solutions for asset finance, digital banking and credit management. We provide cutting-edge technology solutions and industry expertise to enable service providers to stay competitive in an increasingly digital financial landscape.
We are currently 350 employees (and growing!) across eight offices in Norway, Sweden, Denmark, Finland, Poland and Malaysia. Joining our team, you will get the chance to work within an international company with the possibility to influence decisions and contribute to the organization’s development. We are small enough to understand the end-to-end value chain and large enough to innovate.
We offer you a collaborative and hybrid work environment working with international customers and challenging projects. With established career paths, internal mobility and promotion process we believe there will be plenty of opportunities for you to grow with us.

COMPETENCE

We’re hungry for more! Ever ready for new skills and always seeking to learn.

• Installation, operation, and troubleshooting of Banqsoft Credit Management’s proprietary applications and modules
• Collaboration and coordination with our data center provider
• Handling support cases and requests reported by customers
• Consulting assignments with our customers
• Project work
• DevOps
• Service and second-line support
• Operation and administration of the server environment
• Documentatio