Applications Engineer

at  Xylem

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Application Engineer is a professional who supports the development and optimization of software applications. This role typically involves collaborating with a team to design, test, and implement software solutions that meet customer needs. They may also assist in troubleshooting and resolving technical issues, documenting application processes, and providing technical support to users. The position is well suited for individuals with a strong foundation in software engineering principles, a keen eye for detail, and a commitment to delivering high quality software products.

Responsibilities:

• Respond to user inquiries and incidents related to application functionality.
• Diagnose and resolve basic technical issues, escalating complex problems as needed.
• Document and track support requests.
• Collaborate with cross functional teams to ensure timely issue resolution.

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:

• A bachelor’s degree in Engineering, Computer Science, or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Proficiency in programming languages such as Java, SQL, .NET, and C.
• Strong analytical and problem-solving skills to troubleshoot and resolve technical issues.
• Ability to document technical specifications, user manuals, and system architecture.
• Good communication skills to collaborate with team members and interact with clients or end-users.
• A willingness to learn new technologies and adapt to changing technical requirements. Skills:
• Strong grasp of software development principles, debugging, and performance optimization.
• Understanding of operating systems, networking, and database management.
• Systems analysis and integration, ensuring seamless functionality and interoperability between different software components and hardware platforms.
• Experience in deploying, optimizing, and maintaining software.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world

• Respond to user inquiries and incidents related to application functionality.
• Diagnose and resolve basic technical issues, escalating complex problems as needed.
• Document and track support requests.
• Collaborate with cross functional teams to ensure timely issue resolution