Applications Support Analyst
at Sage Homes
Northampton, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 22 Oct, 2024 | Not Specified | 22 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT SAGE HOMES
Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.
Since 2017 we have delivered around 12,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and by 2030 we have committed to deliver 30,000 high-quality affordable homes across the country.
We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.
Responsibilities:
ABOUT THE ROLE:
As Applications Support Analyst, you will be key member of the Sage IT team. You will provide support, administration and configuration of key Sage business applications (ERP, Document Management, CRM, Customer Portal, etc) and be responsible for contributing ongoing to the Business As Usual and Roadmap change programs. The primary responsibility of this position is to provide 1st and 2nd line support and change management capability for key operational business applications and may also support some training, deployment, testing, and project administration.
This position works with business operations teams and IT resources, other third-party consultants, and vendors. Client-side resources can include: Stakeholders, Product Owners, Subject Matter Experts, and Technology Architects.
KEY DUTIES INCLUDE:
- Administrative services on approved request to key business applications
- Configuration services on approved request to key business applications
- Provide general support / issue resolution to key business applications
- Training of users on key business applications
- Track all activity in the appropriate issue tracking software system
- Summarise and report on status of tracked issues
- Assist in deployments/testing of new projects and continuous improvement of existing applications
- Perform duties as assigned by their line manager or Head of IT
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
IT
Graduate
Proficient
1
Northampton, United Kingdom
