Applications Technician II

at  Sutter Health

POSITION OVERVIEW:

Provides application and technical support for the product line in addition to providing triage and troubleshooting to the clients. Monitors the systems for data quality, efficiency, operation, and integrity as well as escalating issues and problems as needed. Provides system analysis, design, development, documentation, implementation, configuration, and ongoing support as well as testing and training of the product.
Job Description:

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma
Associate’s: Computer Science, Information Technology, or related field of study

TYPICAL EXPERIENCE:

1 year recent relevant experience.

SKILLS AND KNOWLEDGE:

Proficient at specifying user requirements.
In-depth knowledge of industry standards in support of business requirements.
In-depth knowledge of healthcare operations and structure.
Working knowledge of application environments including production, testing, and interfaces.
Intermediate knowledge of the relationships between data standards and implications of up and down stream systems and devices.
Analyze information, problems, situations, practices, or procedures in order to identify relevant concerns and factors.
Establish and maintain cooperative working relationships with clients, IS team members, management, and executive personnel/staff.
Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts.

WEEKEND REQUIREMENTS:

Occasionally

Please refer the Job description for details