Appointment Coordinator/Coordinateur de rendez-vous

at  Hull Nissan

Hull Nissan est à la recherche d’un/une coordinateur/trice de rendez-vous à temps plein pour se joindre à notre équipe! Notre concessionnaire vise à assurer l’entière satisfaction de nos clients et de nos employés. Venez travailler dans une concession professionnelle, tout en acquérant de l’expérience et des compétences.

NOUS OFFRONS:

· Un plan D’avantage sociaux et d’assurance groupe avantageux
· Formation continue et régulière

· Un salaire tres compétitif

Hull Nissan is looking for a Full-Time Appointment Coordinator to join our team! Our dealership is focused on ensuring complete satisfaction for both our customers and employees. This is your opportunity to work in a fun and professional dealership, while gaining valuable experience and skills.
Responsibilities:
· Follow-up with customers to book appointments.
· Advise clients of recalls, factory maintenance, and order parts accordingly for appointments.
· Maintain communication with members of parts, service and sales departments to ensure smooth coordination for sales deliveries.
· Process internal work orders
· Answer all emails and phone calls and online appointments from customers in a professional manor.
· Build trust and maintain a solid business relationship with customers.

QUALIFICATIONS:

· High energy with an exceptional customer service background
· Organized and process-oriented
· Good computer skills
· Great phone skills
· Able to handle multiple tasks at once
· Experience using CDK is an asset
· Bilingual (English & French) is required

Please refer the Job description for details