Appointments Clerk - Medical Imaging - Casual - 2024-10971

at  Sunnybrook Health Sciences Centre

QUALIFICATIONS/SKILLS

• OSSGD or equivalent as recognized by the Ontario Ministry of Education
• Post-secondary job-related course and recent related experience preferred
• Demonstrated understanding of medical implications related to scheduling of procedures & exams
• Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required
• Demonstrated understanding of medical and radiology terminology an asset
• Demonstrated effective organizational and time management skills
• Demonstrated good interpersonal and communication skills
• Demonstrated outstanding flexibility and excellent customer service

• Schedules patients for a variety of medical imaging procedures and exams.
• Performs telephone and reception duties at primary public and workroom locations.
• Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
• Obtains primary patient demographics, OHN or third party billing information from patients as required
• Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
• Assists designated personnel to expedite request for verbal or Stat result requests
• Fling/sorting/faxing of reports as required
• Data entry in relevant information systems as required
• Other clerical duties as required