Apprentice Automotive Service Technician

at  Tony Graham Lexus

WHO WE ARE?

The Tony Graham Automotive Group (TGAG) is a reputable and established business, with over 50 years in the Ottawa area. Our group consists of Tony Graham Toyota, Tony Graham Lexus, Kanata Toyota, Tony Graham AutoEdge, Collision Center, and AADA Leasing. We recognize that our employees define us; we cannot deliver a great customer experience without a talented team. The car industry is a constantly changing, fast-paced industry that offers fulfilling careers and competitive salaries. It is a huge industry with jobs available in all segments, room for growth, and a wide array of choices for both those who are looking to jumpstart an exciting career or change career paths. We offer a unique, diverse, and dynamic work environment.

JOB SUMMARY

We are currently hiring for an Apprentice Automotive Service Technician. The Apprentice will learn to repair customer vehicles applying workmanship and quality of excellent standards, while exercising effective time utilization for maximum productivity. To learn to perform specific duties on vehicles to prevent problems or correct the operations of the vehicles brought in for servicing. To learn to service vehicles in an efficient and ethical manner, and within the time promised to the customer. To undertake and complete all aspects of learning required to be able to complete the apprenticeship program as per the guidelines of the Ontario College of Trades.
The Apprentice is responsible to supply and maintain their own tools and toolbox. The Tony Graham Automotive supplies specialty tools pertaining to the Lexus brand and large equipment.

EDUCATION AND QUALIFICATION

• Enrollment in or completion of a recognized Apprenticeship program
• Valid Driver’s license and acceptable Driver’s Abstract

EXPERIENCE

• 1-2 years relevant experience

SKILLS & ABILITIES

• Mature personality and sound judgement skills
• Effective interpersonal and communication skills
• Good initiative, ambitious, and great producer
• Attention to detail, pride of workmanship, and detail conscious
• Able to use the specialized tools required associated with this profession
• Ability to learn new technologies and processes, and adapt to change
• Strong team player with the ability to work independently
• Proven, reliable attendance record

As an Apprentice, the incumbent must be able to learn, understand and eventually performthe tasks of a licensed Automotive Technician. The Apprentice will work with and be guided by a certified Lexus technician at the T1 level. At T2 the apprentice lexus technician may work in own bay. Other duties include, but are not limited to, the following:

• Learn to properly use the special tools and equipment provided by the service department. Proper use of special shop tools includes cleaning, repairing, and returning to the proper spot in the Machine Room or Tool Board. Report broken tools to management.
• Participate, complete and remain current with all assigned technical trainings.
• Follow Manufacturer warranty policies and procedures in all warranty work.
• Maintain the assigned workspace in an organized and clean manner.
• Ensure that the customer’s vehicles are returned to them as clean as they were prior to being serviced.
• Ensure compliance with all policies and procedures of the Tony Graham Automotive Group.
• Ensure compliance with all applicable legislation (i.e., Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, Highway Traffic Act, etc.)
• Any other responsibilities are required and/or as assigned