We are currently looking for an Apprentice Credit Controller to join our Credit Services team, this is a hybrid role where you will work from home and also in our Head office in Northampton. If you have excellent customer service, and are a team player then we want to hear from you!
In this role, we require an individual who is looking for a stable career and has a passion for helping others and is also eager to learn.
You will be engaging a lot with the team and supporting them on a daily basis, maintaining Service level agreements with incoming calls and emails. Actioning credit limits, preparing accounts for legal readiness to pass to the management team to review.

A BIT ABOUT US

As the largest distributor of building materials in the UK, Travis Perkins has been helping to build Britain for over 200 years.
With over 10 businesses, 20,000 colleagues and more than 1,700 branches, stores and sites around the UK we believe we have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way!

TP/H

• Supporting the team with any incoming calls from operational stakeholders and customers
• Call customers to pre-chase debt to ensure it is ready for payment when it falls due
• Assist the collection of overdue debt in accordance with payment terms.
• Sending out overdue letters in line with the monthly timetable.
• Monitor and ensure accounts are placed on stop if they remain unpaid
• Escalation of accounts to management where required i.e repayment plans, complex queries, adverse information, legals
  This is a hybrid working role, whilst you are on your 4 week training plan we ask that you come into the office for your benefit to get the full experience of the role and support if and where required.