APS5 Claims Manager

at  Comcare

TEAM OVERVIEW

As part of the Claims Management Group (CMG), Claims Operations is a large, multi-disciplinary team delivering high quality claims management services. The team is made up of claims managers, senior claims managers, and employer account managers, with support from injury managers.
The team collaborates to achieve positive health and return to work outcomes for employees and employers. Each Claims Operations team is assigned Australian Public Service (APS) portfolios, agencies or specialised claims and is accountable for the management of claims within their portfolio; relationship management for the agencies within that portfolio and achieving positive claim outcomes for that portfolio.

QUALIFICATIONS AND EXPERIENCE

• Desirable: Certificates or competencies in relevant disciplines such as claims or injury management, law, health, business administration or finance

The Claims Manager works as part of a Claims team responsible for the management of workers’ compensation claims. Claims Managers oversee a portfolio of claims including the engagement with claimants, employer representatives and medical/treatment providers to achieve positive health and return to work outcomes. The Claims Manager reports to the Assistant Director, Claims.