Arbetsledare / Housekeeping Manager (Husfru): Responsible for 20 people

at  The Ellen Group AB

Housekeeping Manager for our cleaning department in a hotel based in Copenhagen as responsible for 40 employees
(Available as 100% or 80% position)
A memorable experience for our colleagues and guests is the essence of being a leader with our hotel and team.
As a Housekeeping Manager your leadership will show the housekeeping team that you will go above and beyond in your care for each member of the team and your attention to detail will show that you are committed to providing second to none guest experiences.
Your leadership skills will create a high level of employee engagement, and the energy and enthusiasm you display will create “happiness” and a great place to work.
Come and join us…
Diverse, ambitious and welcoming, we have a vision to create unique and genuine happiness for employees, guests and customers.
We are seeking an experienced and enthusiastic, highly motivated leader to ensure the highest standards and meticulous attention to detail is achieved in our cleaning and maintenance of rooms, and public areas.
The Housekeeping team in our opinion is a vital, dynamic and an incredibly hard-working team, with a common goal to ensure we aim to exceed customer expectations at all times. Driving high cleaning standards and working efficiently together as part of One Team.
Here’s a bit more detail on what we see you doing in this role:
Leading and inspiring the housekeeping team from the front and by example; creating an environment that lets them be themselves and bring their best selves to work, encouraging personal and professional development and progression
Ensuring all employees have the tools and resource to carry out their roles effectively and safely
Strive to improve service performance and standards, ensuring employees understand expectations and parameters
Empowering employees to exceed customer expectations
Responding to guest complaints
Understanding the impact of the department’s operations on the overall guest experience and manage to achieve or exceed budgeted goals

Please refer the Job description for details