Area Facilities Manager

at  Ministry of Justice

Salary
£47,657 - £52,040
Number of jobs available
1
Detail of reserve list
12 Months
Region
London
City/Town
London
Building/Site
Ealing Magistrates, W13 0SD, Highbury Corner Magistrates, N7 8JA, London CTS Willesden Magistrates’ Court, NW10 2DZ, Stratford Magistrates, E15 4SB, Wimbledon Magistrates, SW19 7JP
Grade

SEO

Post Type
Permanent
Working Pattern
Full Time
Role Type
Facilities Management, Property
Will the successful applicant have line manager responsibilities?
Yes
Job description

ABOUT US

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.

ABOUT THE ROLE

An exciting opportunity awaits you to join our dynamic and welcoming team within the HMCTS Property Directorate. As an Area Facilities Manager, you will oversee all day-to-day operational property and facilities management activities across London. Your responsibility will be to ensure that buildings are fit for purpose, provide a safe environment, and comply with all statutory and legal regulations. This includes working closely with our Total Facilities Management Providers, managing repairs, preventative maintenance, cleaning, portering, waste, and security services, while also working closely with Capital Project Teams to oversee various asset replacement projects that align with operational needs and long-term estate planning.

MAIN ACTIVITIES/RESPONSIBILITIES

Your role as the Area Facilities Manager encompasses several key aspects (but not limited to):

• Responsible for understanding the business needs of HMCTS across all clusters to support and implement excellent facilities management services within operational delivery. Utilise expertise in facilities management and performance monitoring principles to define and implement effective systems and procedures.
• Monitor and contribute to a dashboard that reports progress and data for regular review and interaction within HMCTS, including at senior levels. Pay particular attention to user service level metrics, collaborating with the HMCTS Property Directorate and wider operation teams to enhance the user service experience across the estate. Report issues, trends, and proposed solutions to senior leaders for consideration and decision-making.
• Responsible for managing external service providers related to facilities management within the London area and contributing to monthly regional contract meetings. This includes leveraging an understanding of the contractor’s services at both strategic and operational levels, as well as familiarity with contract types, documentation, terms and conditions, and management requirements. Supported by HMCTS commercial and legal departments, the role requires working effectively with contractors to ensure a high-quality, safe, and efficient facilities management service, in compliance with relevant contract law.
• Responsible for managing a geographically dispersed team of Facilities Managers and fulfilling any additional roles and responsibilities associated with line management, in line with HMCTS policy.