Area Loss Prevention Manager (Detroit, MI) - Remote w/ Travel

at  Harbor Freight Tools USA Inc

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence

QUALIFICATIONS:

Experience

• Minimum of five years’ experience in Loss Prevention and multi-unit leadership

Education

• Bachelors/Associates Degree preferred or High School graduate/Equivalent, Wicklander-Zulawski interviewing certification preferred.

Physical Requirements

• Ability to communicate with customers and associates.
• Requires travel over a large geographical area and standing and moving for an entire shift.

Availability

• Ability to work a flexible schedule, including evenings, overnight shifts and weekends as necessary to meet the needs of the business.
• Regular travel is required.
• Regular attendance is an essential function of the job

Customer Experience

• Ensure stores are safe and secure.
• Build and develop effective partnerships with internal and external customers.
• Support internal customer needs with a sense of urgency.
• Protect and prioritize an in-stock, priced-right and helpful Shopping Experience

RESPONSIBILITIES:

Profit Maximization

• Achieve area sales and profit goals.
• Drive shrink reduction and protect company assets
• Detect, investigate and resolve internal and external fraudulent activity and inaccuracies.
• Collaborate with business partners to solve problems and drive results.

Operational Execution

• Validate store execution of Loss Prevention programs and partner to resolve opportunities.
• Support the effective rollout of Loss Prevention initiatives.
• Develop and maintain knowledge of Loss Prevention industry and practices.
• Is a subject matter expert in company policies and operational processes and their impact on the business.

Talent Optimization

• Attract high quality talent and support partners with the development of store teams.
• Train, model and coach store teams on Loss Prevention and Safety programs.
• Champion a culture of integrity, trust, and support.
• Promote organizational initiatives and align team with vision and purpose.

Customer Experience

• Ensure stores are safe and secure.
• Build and develop effective partnerships with internal and external customers.
• Support internal customer needs with a sense of urgency.
• Protect and prioritize an in-stock, priced-right and helpful Shopping Experience.

Managing Vision and Purpose

• Makes the company vision sharable by everyone
• Can inspire and motivate entire units
• Is forward-looking and talks beyond toda