Area Manager

at  TCFM

A LITTLE ABOUT US:

• A family-owned business, founded in 1962
• Employing over 4,000 colleagues
• Currently sit within the top 2% of all cleaning and security providers
• Our services include Cleaning, Security, Specialist, and FM services
• Passionate about delivering a personable and reliable service
• We work within multiple industries and they will probably be brands you know and love, if this all sounds great to you then we look forward to hearing from you.

WHAT WILL YOU BE DOING?

• Carry out structured site visits that ensure specifications are being met and customer expectations are managed, building an honest and open working relationship with the customer
• Ensure effective team-working through structured meetings
• Assist on-site managers to ensure they meet all budgetary and performance targets and Carry out regular performance reviews with all direct reports
• Coach and develop all direct reports to deliver brilliant service ensuring all understand their responsibilities
• Manage, deliver and review weekly hours budget, business measures, and KPI data
• Review audits and take necessary actions to improve if required
• Complete and upload any audits in accordance with company policy
• Complete and submit all necessary paperwork accurately and ensure sign-offs where required
• Ensure the on-site teams have sufficient working equipment, machinery, and products
• Provide support within the region as required
• Manage the training and development for all staff within your region
• Recruit internal and external talent for onsite positions
• Ensure colleagues are trained in and adhere to all required compliance
• Adhere to all company processes, policies and procedures