Area Operations Manager
at Castel Resources
Port Harcourt, Rivers, Nigeria -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 18 Nov, 2024 | Not Specified | 22 Aug, 2024 | 4 year(s) or above | Customer Experience,Hospitality Industry,Budgeting,Management Software,Customer Service,Finance,Forecasting,Financial Analysis,Interpersonal Skills,Hospitality Management,Key Performance Indicators,Operations Management | No | No |
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Description:
JOB SUMMARY
This role requires a strong combination of operational management, financial acumen, and an understanding of consumer behavior, particularly within the fast-paced environments of both hospitality and FMCG sectors.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 4 years
CUSTOMER EXPERIENCE:
- Ensure a high standard of customer service across all locations, addressing customer feedback and resolving issues promptly.
- Implement customer satisfaction initiatives and monitor key performance indicators (KPIs) to enhance the guest experience.
- Develop and maintain relationships with key customers and stakeholders to drive loyalty and repeat business.
REQUIREMENTS:
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Extensive experience (4+ years) in operations management within the hospitality industry, with a proven track record in FMCG and finance.
- Strong financial acumen with experience in budgeting, forecasting, and financial analysis.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment and manage multiple locations simultaneously.
- Strong problem-solving skills with a proactive approach to operational challenges.
- Proficient in using business management software and tools.
How To Apply:
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Responsibilities:
This role requires a strong combination of operational management, financial acumen, and an understanding of consumer behavior, particularly within the fast-paced environments of both hospitality and FMCG sectors.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 4 year
REQUIREMENT SUMMARY
Min:4.0Max:9.0 year(s)
Financial Services
Accounts / Finance / Tax / CS / Audit
Finance
Graduate
Business administration hospitality management or a related field
Proficient
1
Port Harcourt, Nigeria