Area Service Manager

at  Valmet Inc

ARE YOU THE NEW SERVICE-MINDED TEAM PLAYER WE ARE LOOKING FOR?

Valmet Flow Control business line delivers mission-critical flow control technologies and services for the continuously evolving needs of various process industries. We help our customers to improve their process performance and environmental efficiency, and to ensure the safe flow of materials.
We are looking for an Area Service Manager for United Arab Emirates and Oman region responsible for all daily after sales service needs (claims, warranty, product training, commissioning, start-up, troubleshooting, technical support, customer demonstrations, proactive shutdown sales, upgradation / modernization of controllers) in cooperation with our local sales agent, authorized service partners (ASP’s) and other Valmet flow control offices.
In this position, you will report to the Country Manager, UAE & Oman and you will be based in Ruwais or Abu Dhabi, UAE.
In practice this means going to the sites and serving customers in any valve related issues. In addition,
supporting local partners and customers in service-related matters with speedy and high-quality communication both in technical queries and commercial offers as well as creating sales opportunities through Life Cycle Service Plans and shutdown planning.

· Bachelor’s degree in engineering.
· Minimum eight years of sales/service experience and/or proven successful track record serving the flow control market, focusing on valves and pneumatic components in process industries.
· Good communications skills and fluency in English – written and spoken. Arabic considered as an advantage.
· Self-driven, team player mentality and ability to work cross-functionally.
· Willingness to travel in UAE and to Oman (about 50% of your working time).
· Proficiency with MSO programs.
· Reporting skills.