Area Support Nurse - North West Region

at  Connected Health IE

An exciting opportunity has arisen for an area support nurse to contribute to the clinical needs of clients while also contributing to the overall clinical governance strategy. In this position, you will be part of a clinical team and responsible for overseeing that clients in your area are being provided with safe and effective care. You will work closely with the Client Care Managers who manage their own HSE area.

SKILLS & QUALITIES REQUIRED

• Exemplar communication skills with the ability to lead in a facilitative and confident manner
• Be a highly determined, driven, and ambitious individual, with the desire to make a real difference to the lives of our service users and assist in the growth of our clinical services.
• Have a high level of organisation skills with the ability to plan and prioritise with excellent attention to detail.
• A creative and strategic thinker who is able to embrace, influence and communicate improvements to the team.
• Positive and engaging person with the ability to build great working relationships.

• Have complete oversight of your area to ensure high competence and compliance levels at all times
• Provide clinical support on request of client care managers and assist with complex patient care needs assessments
• To anticipate and identify improvements needed and address deficiencies in the quality of service provided. This will include service development needs, education development and implementation of policies, audit processes and patient safety initiatives.
• Develop and strengthen relationships with services providers both HSE and private clients to ensure smooth running of our service
• Liaising with the designated stakeholders relative to the Area i.e. Public Health Nurse & HSE whilst promoting an open and transparent working culture
• Actively seek feedback from commissioners, stakeholders, staff, clients and relatives to look at service improvement and achieving positive outcomes for those who use our services.
• Reporting Key Performance Indictors and reporting to the Operations Team on a weekly and monthly basis.
• To carry out regular risk assessments to identify clinical risks and prevent accidents and Support Client Care Manager’s in appropriate incident management systems for incidents, complaints, adverse incidents and safeguarding concerns
• Have complete oversight of all incidents, complaints, safeguarding and other concerns at all times and discuss all with the Clinical Lead
• Ensure all HR processes are followed within the area you are covering
• Internally audit and monitor Client and Staff files of Area Managers whilst maintaining own
• Support Clients and Client Care Managers with wound care and complex needs advice and revert to HSE/ Public Health where necessary
• Contribute to an areas contingency planning and updating priority banding of clients
• Ensure appropriate training is in place for all staff and advocate for staff training needs when required while also Identifying gaps in training where we can make improvements for our carers to provide better care to our clients
• Complete weekly report to line manager and contribute to monthly clinical governance meetings
• Collate and analyse data, identifying patterns or trends as requested
• To be responsible for establishing and keeping track of quality improvement and other information that concerns patient care.
  Continuous quality improvement
  As part of the governance team, Day to day management, leadership and direction for operational teams
  Ensuring compliance as per HSE Tender specification 2023, preparation for HQIA
  Quality Governance overview, development and implementation https://www.hse.ie/eng/about/who/qid/governancequality/
  Service development for example, intellectual disabilities
  Policy review, development and implementation
  ** This list of duties is not exhaustive and will require the successful candidate to be flexible and be adaptable to change.