Arrears Clerk - West Regional Office

at  Toronto Community Housing

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Dec, 2024USD 33 Hourly26 Sep, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Reviews materials, information and established document requirements; refers unusual matters or queries requiring attention to the Landlord Tenant Board Tribunal Process Administrators or equivalent
  • Reviews files for completeness of specific documents and verifies the accuracy of Rent Geared of Income (RGI) calculations while identifying mistakes and/or miscalculations
  • Resolves discrepancies by contacting the client or by consulting with the Landlord Tenant Board Process Administration; returning incorrect arrears documents to the OU for re-service
  • Tracks, maintains and logs information into an existing database when necessary (for example enters dates, tribunals, names of files, Operating Unit Managers, etc.)
  • Applies arithmetic processes when required, including the use of fractions, decimals, ratios and percentages in the preparation and typing of legal documents for filing at the Landlord Tenant Board
  • Completes preparatory work on documents and forwards to Board Administrator or designate for signature
  • Arranges for service of Board documents in a timely manner and ensures completion of relevant certificate of service
  • Verifies status of tenants’ accounts, as required
  • Logs in/out all eviction files received
  • Assists with tracking eviction files at every stage of legal proceedings and subsequently compiles statistics
  • Assists with preparing lists of matters scheduled for eviction processes
  • Contacts the Sheriff’s Office to obtain filing fees and prepares cheque requisitions for evictions
  • Advises Operating Unit and/or Accounting Unit of filing fees to be charged to tenants’ accounts
  • Assists with processing cancellations of legal actions against the tenants and advising the Board and Sheriff’s Office as required
  • Prepares Landlord Tenant Board hearing lists and Sheriff’s eviction lists, and e-mails to Operating Unit Managers and Board Process Administrator
  • Prepares writs of seizure and sale by completing a template document (e.g. regarding judgments from the court or tribunal)
  • Responds to telephone enquiries (e.g. OU Managers questions regarding file status; verifying required information on the Tracking System; using judgment in referring specific questions to Board Process Administrators, etc.)
  • Generates regular and ad hoc reports as required
  • Opens, sorts and distributes mail
  • Files and retrieves Board applications, Sheriff’s documentation and Writs of Seizure and Sale
  • Updates tenant’s electronic legal account with current status, when required
  • Coordinates the application dates for hearing of arrears cases
  • Renews Writs of Seizure and Sale regularly while maintaining a bring forward system
  • Emails reports and types correspondence on as required basis
  • Assists with the maintenance of the office filing system (e.g. preparing folders, cutting document files after specified time; arranging for storage; arranging for file transfers to the Records Centre for storage, arranging file retrievals and returns, etc.)
  • Assists with purging files for third party information, closing files and returning any documents to the appropriate area
  • Faxes, photocopies and arranges for courier service
  • Performs other related clerical duties as assigned by the Landlord Tenant Board Process Administrator or management personnel
  • Controls, monitors, balances and replenishes petty cash fund
  • Orders and maintains office supplies
  • Provides assistance to other Arrears Clerks during peak periods and provides back-up support in absence of another Arrears Clerk


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Accounting

HR / Administration / IR

Accounts Management, Administration

Graduate

Proficient

1

Toronto, ON, Canada