Ascent Grad - Support Engineer
at Ericsson
Jakarta, JKT, Indonesia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 14 Nov, 2024 | Not Specified | 16 Aug, 2024 | N/A | Academic Achievement,Communication Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
THE SKILLS YOU BRING:
- Education: bachelor’s degree in engineering (Telecommunication, IT, Computers, or Networks pref.) or Equivalent
- High level academic achievement (academic transcript or summary of results to date must be included.
- Strong analytical and problem-solving skills.
- Knowledge of telecommunications networks and technologies.
- Excellent communication skills both written and verbal.
- Ability to handle multiple tasks and prioritize effectively.
- Eager to learn and adapt to new technologies and processes.
Responsibilities:
- Handling technical engagement with customer network operation
- Customer Issue handling
- Handling of dedicated support
- Software Update Management (SUM) handling
- System and patch upgrades
- Support TSA delivery and Handling Customer Service Request (CSR).
- Customer network Ibase and Life Cycle Management monitoring
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Engineering (telecommunication it computers or networks pref
Proficient
1
Jakarta, Indonesia
