Aspire Assist Administration Agent

at  Land Securities

We’re Landsec
We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential.
We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities.
The Role:
Aspire is a collaborative and cohesive team of service partners operating with the same goals, ideals, culture, and values.

Provide a best-in-class service that delivers excellent service to our customers, underpinned by our purposes – Live well, Build well and Act well.

• Salary: Up to £32,000 per annum

The Team:
We work together to provide our customers with the best possible experiences within our properties, creating a fun, engaging and productive environment for our teams to feel safe, empowered and supported and to take pride in their work and to realise their own potential.

What you will be responsible for:

• Raise new purchase order requests on timely manner and within agreed SLA.
• Collaborate and support the Workplace team with pending purchase orders.
• Every week generate unmatched reports for all sites, distribute to relevant Workplace managers. Work with them to ensure timely resolution of any unmatched purchase orders.
• Receipt all purchase orders for payment. Task to be carried out on a weekly basis to ensure a backlog is avoided.
• Every week generate and distribute an open purchase order report.
• Attend regular meetings with Aspire Service partners to ensure all required purchase orders are raised and nothing outstanding resulting in delays to works or service delivery.
• Update and amend the Landsec switchboard contact list, ensuring that all leavers and new starters are removed, added, or updated.
• Update Landsec switchboard contact list with building acquisitions and disposals information, following direction of the Aspire Assist Supervisor.
• Support new team members by assisting with training relating to the raising of purchase orders.
• Ensure the Direct Recharges are processed and ready for payment by the required monthly deadline.

Your skills, experience and qualifications:

Essential criteria

• Knowledge of Workplace processes and procedures
• PO administration experience
• Competent in Outlook, Excel and Word
• Working knowledge of financial administering systems
• Clear and professional communication skills
• Able to work on own initiative
• Can demonstrate a strong customer service background from previous roles

Life and Benefits at Landsec
We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.
Here are some of our core benefits, view our
Benefits and career development page

for more information.

• Discretionary annual bonus plan
• 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year.
• Enhanced pension contributions – Landsec will contribute up to 10.5% subject to your contribution
• Private medical insurance, Life assurance and income protection.
• Enhanced maternity, adoption, shared parental leave policies (view our

Family policies page

for more details)

• Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates
• Up to 4 working days to volunteer per year and ‘Give As You Earn’ programmes allowing you to donate to charities straight out of your pay and we top up by 20%

And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause.
Diversity and Inclusion
At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.
We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing
recruitmentqueries@landsec.com
To find out more about our approach, visit our
Diversity and Inclusion page

What you will be responsible for:

• Raise new purchase order requests on timely manner and within agreed SLA.
• Collaborate and support the Workplace team with pending purchase orders.
• Every week generate unmatched reports for all sites, distribute to relevant Workplace managers. Work with them to ensure timely resolution of any unmatched purchase orders.
• Receipt all purchase orders for payment. Task to be carried out on a weekly basis to ensure a backlog is avoided.
• Every week generate and distribute an open purchase order report.
• Attend regular meetings with Aspire Service partners to ensure all required purchase orders are raised and nothing outstanding resulting in delays to works or service delivery.
• Update and amend the Landsec switchboard contact list, ensuring that all leavers and new starters are removed, added, or updated.
• Update Landsec switchboard contact list with building acquisitions and disposals information, following direction of the Aspire Assist Supervisor.
• Support new team members by assisting with training relating to the raising of purchase orders.
• Ensure the Direct Recharges are processed and ready for payment by the required monthly deadline