Assets and Configuration Manager for Academy Learning Environment

at  Enterpryze Consulting Ltd

ESSENTIAL QUALIFICATIONS/EXPERIENCE:

· Bachelor’s degree in a relevant field with 2+ years of experience OR 6+ years of relevant experience without a degree
· Experience in IT Service Management with BMC Atrium CMDB
· Proficiency in foundation data preparation and integration into BMC ITSM
· Experience with Remedy ITSM on Microsoft and Linux platforms
· System Management expertise in Windows OS and Red Hat Linux
· Experience integrating data sources with BMC Atrium CMDB
· Familiarity with infrastructure solutions for Service Management tools, databases, hypervisors, storage, and load balancing
· Excellent communication, briefing, presentation, and summarization skills
· Knowledge of and experience with the NATO Command Structure, the NATO Force Structure, and the NATO Political Structure
· Experience working in an International environment with Military and Civilian elements

DESIRABLE QUALIFICATIONS/EXPERIENCE:

· Experience with BMC Discovery (version 11.x+) and BMC True Sight Operations Management (version 10.x+)
· ITILv3 or v4 Foundation level certification or higher
· BMC Certified Professional qualification (beneficial)
· Experience in international, military, and civilian environments
· Knowledge of and experience with the NATO Command Structure and their responsibilities

· Assets and configuration management (ACM)
ü Initial 100% assets inventory and current state
ü Develop, implement and monthly follow Standard Operating Procedures
ü Produce monthly and ad-hoc ACM reports – maintenance plans, number and description of assets, metrics, usage, etc.
ü Daily data collection and entry logs, detailing the collection, inputs, movement, status update of assets in the ACM database
ü Implement and monitor monthly the security measures, including access control and security policy compliance
ü Produce regular updates on assets disposal, need for acquisition, tracking
ü Produce monthly and ad-hoc audit reports on physical inventory checks, data accuracy assessments and identify discrepancies
· Manage and maintain the CIS warehouse
ü Develop, implement and monitor a CIS warehouse management plan, ensuring optimal space utilization and storage conditions
ü Produce monthly and ad-hoc reports – goods inventory, stock levels, locations, goods description, etc.
ü Deliver ad-hoc warehouse trainings sessions for NCI Academy ALE staff
· Will be part of a team and will provide the service using an Agile and iterative approach during multiple sprints. Each sprint is planned for a duration of 1 week