Assistant Account Manager

at  BEANZ FZE

COMPANY OVERVIEW:

BEANZ is a leading application in the food and beverage industry, connecting cafes and restaurants with customers through innovative technology and campaigns. We strive to build strong partnerships with our clients while delivering exceptional customer experiences.

JOB DESCRIPTION:

We are seeking a motivated and enthusiastic Assistant Account Manager to join our team in Al Ain. This position is tailored for fresh graduates eager to kickstart their career in account management and client relations. As an Assistant Account Manager, you will work closely with the Senior Account Manager to maintain and grow partnerships with our clients, ensuring a seamless experience for our partners on the BEANZ platform.

REQUIREMENTS:

• Fresh graduate with a degree in Business Administration, Marketing, or a related field.
• Based in Al Ain (mandatory).
• Possess a valid UAE driving license and own a car (mandatory).
• Must be a native Arabic speaker (mandatory).
• Strong interpersonal and communication skills with a customer-focused mindset.
• Highly organized with excellent attention to detail.
• Eager to learn and grow within a dynamic team environment.
• Proficiency in English is required.

• Assist in managing and nurturing relationships with partner cafes and restaurants.
• Act as a liaison between clients and internal teams to address concerns, troubleshoot issues, and deliver exceptional service.
• Conduct regular client visits to ensure satisfaction, provide updates on campaigns, and gather feedback.
• Support in preparing reports on account performance and client feedback.
• Assist in the onboarding process for new partners, including training them on the BEANZ application.
• Collaborate with the sales and marketing teams to support client campaigns and promotions.
• Ensure accurate and timely communication with clients regarding updates, offers, or platform changes.