Assistant Beauty Manager

at  NAILSPRIMARK

Do you have expert experience driving a business forward, implementing sales strategists, and increasing standards of customer service? Nails@Primark Bristol are recruiting an experienced Salon Assistant Store Manager who has at least 2 years of experience increasing the standards of customer service, with great emphasis on sales development and staff management. Applicants must be flexible to work evenings and weekends. The main purpose of this role is to manage the daily activities of the salon and provide the highest level of customer service and drive maximise sales and profitability. This is an exciting opportunity to join our store in Primark.
The ideal candidate will be self-motivated, committed and dedicated to driving a business forward, the experience of working in a fast-paced retail environment and service environment.

Primary Duties

• To ensure daily/ weekly sales targets are set and achieved.
• To devise strategies for growth in sales in salons.
• To monitor and assess performance and propose actions to rectify problem areas.
• To monitor competitors on a regular basis.
• Ensure 5* Customer service is delivered at all times to deliver an amazing customer experience.
• Create awareness of additional services and ensure that they are offered to customers.
• Recognise and compliment examples of service excellence
• To participate in the recruitment and training of staff.
• To ensure staff are adequately trained, i.e. service quality, product knowledge and familiarity with store systems.
• To conduct staff appraisals and recommend programmes to address difficulties.
• To ensure disciplinary procedures are enacted where appropriate.
• To ensure staff cost ratio is in line with the company budget.
• Review weekly rosters for staff, making adjustments where necessary to keep within the staff cost budgets, monitoring
• To be aware and observe all company policies and procedures.
• Recognise and coach good performers with positive reinforcement for continued performance and coach poor performers outlining the expected levels of performance and behaviour.
• Conduct performance reviews both formal and informal.
• Consult with head office in relation to stock holding and ensuring that all stores have the stock that they require to carry out all services
• To ensure stocktaking is organised and prepared on time and in accordance with company procedures
• To assist with any other duties required by senior management.
• To represent the Company’s interests with all internal & external interactions.
• To observe confidentiality in respect of Company activities.

What we offer

• Competitive Salary offered including bonus scheme
• Career progression – with our growing company the opportunities are endless
• Great perks including discounted treatments and products and store discounts
• Extensive training (internal and external) and ongoing support

Job Types: Permanent, Part-time.

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay
• Performance bonus
• Tips

Job Types: Part-time, Permanent
Pay: £12.00-£14.00 per hour
Expected hours: 8 – 40 per week

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus

Benefits:

• Company pension
• Employee discount

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

Education:

• Diploma of Higher Education (preferred)

Experience:

• Retail sales: 3 years (preferred)
• Customer service: 3 years (preferred)
• Retail management: 3 years (preferred)
• Management: 3 years (required)

Work Location: In perso

• To ensure daily/ weekly sales targets are set and achieved.
• To devise strategies for growth in sales in salons.
• To monitor and assess performance and propose actions to rectify problem areas.
• To monitor competitors on a regular basis.
• Ensure 5* Customer service is delivered at all times to deliver an amazing customer experience.
• Create awareness of additional services and ensure that they are offered to customers.
• Recognise and compliment examples of service excellence
• To participate in the recruitment and training of staff.
• To ensure staff are adequately trained, i.e. service quality, product knowledge and familiarity with store systems.
• To conduct staff appraisals and recommend programmes to address difficulties.
• To ensure disciplinary procedures are enacted where appropriate.
• To ensure staff cost ratio is in line with the company budget.
• Review weekly rosters for staff, making adjustments where necessary to keep within the staff cost budgets, monitoring
• To be aware and observe all company policies and procedures.
• Recognise and coach good performers with positive reinforcement for continued performance and coach poor performers outlining the expected levels of performance and behaviour.
• Conduct performance reviews both formal and informal.
• Consult with head office in relation to stock holding and ensuring that all stores have the stock that they require to carry out all services
• To ensure stocktaking is organised and prepared on time and in accordance with company procedures
• To assist with any other duties required by senior management.
• To represent the Company’s interests with all internal & external interactions.
• To observe confidentiality in respect of Company activities