Assistant Branch Manager

at  Granite Credit Union

UNLOCK YOUR CAREER POTENTIAL: JOIN US AS AN ASSISTANT BRANCH MANAGER AT GRANITE CREDIT UNION

Are you ready to embark on a rewarding career journey that combines financial expertise with outstanding member service? Granite Credit Union is seeking dedicated individuals to apply for the position of Assistant Branch Manager at our Rose Park branch. This is a full-time 40 hours a week opportunity, offering competitive Medical, Time Off, and 401K benefits.

POSITION OVERVIEW: UNLOCK YOUR POTENTIAL

As an Assistant Branch Manager, you play a crucial role in providing an outstanding member experience to our members. Your responsibilities will include:

• Exhibit outstanding member services skills by applying Granite Credit Union Service Standards and Core Values.
• Assist the Branch Manager with day-to-day branch operations to ensure efficiency and compliance with policies.
• Provide guidance, support, and feedback to team members, fostering a positive and inclusive work environment.
• Resolve member inquiries and concerns, ensuring a high level of satisfaction. Utilizing bilingual skills to cater to the needs of members who communicate in both English and Spanish.
• Participate in the recruitment, training, and development of branch staff with a focus on fostering a inclusive environment.
• Proven ability to promote a team environment. Supervise and train branch staff to uphold service standards.
• Coach and mentor staff as needed to achieve goals and develop skills.
• Ability to perform teller, new account, account maintenance and lending operations.
• Ensure that all information and transactions regarding credit union members are kept confidential.
• Maintain the security of the work area and keep it organized and neat in appearance.
• Maintain a professional and courteous attitude with all people, including fellow employees, members, management staff, board members, and outside vendors.
• Promotes branch business development and seeks to broaden member base. Actively rescues loans and provides service solutions to members.
• Professionally express oneself through written and oral communication.
• Promote a professional appearance and attitude.
• Basic computer operating skills such as email, Microsoft Office, etc.
• Attend meetings as required.
• Other duties as assigned.

QUALIFICATIONS FOR SUCCESS: YOUR SKILLS AND EXPERIENCE

To thrive in this role, you should possess:

• Bilingual English and Spanish ability preferred.
• 1-2 years of management experience.
• One year of financial institution experience is preferred.
• Strong leadership and interpersonal skills.

EDUCATION

High School Diploma or equivalent

As an Assistant Branch Manager, you play a crucial role in providing an outstanding member experience to our members. Your responsibilities will include:

• Exhibit outstanding member services skills by applying Granite Credit Union Service Standards and Core Values.
• Assist the Branch Manager with day-to-day branch operations to ensure efficiency and compliance with policies.
• Provide guidance, support, and feedback to team members, fostering a positive and inclusive work environment.
• Resolve member inquiries and concerns, ensuring a high level of satisfaction. Utilizing bilingual skills to cater to the needs of members who communicate in both English and Spanish.
• Participate in the recruitment, training, and development of branch staff with a focus on fostering a inclusive environment.
• Proven ability to promote a team environment. Supervise and train branch staff to uphold service standards.
• Coach and mentor staff as needed to achieve goals and develop skills.
• Ability to perform teller, new account, account maintenance and lending operations.
• Ensure that all information and transactions regarding credit union members are kept confidential.
• Maintain the security of the work area and keep it organized and neat in appearance.
• Maintain a professional and courteous attitude with all people, including fellow employees, members, management staff, board members, and outside vendors.
• Promotes branch business development and seeks to broaden member base. Actively rescues loans and provides service solutions to members.
• Professionally express oneself through written and oral communication.
• Promote a professional appearance and attitude.
• Basic computer operating skills such as email, Microsoft Office, etc.
• Attend meetings as required.
• Other duties as assigned

To thrive in this role, you should possess:

• Bilingual English and Spanish ability preferred.
• 1-2 years of management experience.
• One year of financial institution experience is preferred.
• Strong leadership and interpersonal skills