Assistant Branch Manager

at  Island Savings a Division of First West Credit Union

We are currently seeking a Assistant Branch Manager (Community) to join our team.
The ABM (Community) is responsible for the leadership of an assigned team of branch advisory employees (up to the Financial Advisor position) with the flexibility to work at a variety of branch locations within their assigned community. The ABM ensures current and potential members receive exceptional service by providing leadership, coaching and mentoring to direct reports. The ABM participates in goal setting, tracking branch results and monitoring quality of sales/service delivery targets; responsible for branch compliance/FINTAC audit rating; and manages the branch, within designated limits and authority, in the absence of the branch manager.

REQUIRED SKILLS, EXPERIENCE & QUALIFICATIONS

• Bachelor’s Degree in related discipline or equivalent combination of education and experience
• Mutual Fund License required depending on region
• Must complete the internal First West certification program specific to this role within the required timeframe
• PFP preferred
• Leadership Development courses preferred
• 4 years progressive experience in sales advisory roles within the financial services industry experience required
• Business development experience preferred
• Sales leadership and coaching experience preferred
• Demonstrated leadership attributes and/or experience coaching a sales team
• Demonstrated ability to recognize needs, identify appropriate products and build strong customer relationships
• Proven track record achieving or exceeding sales targets in retail lending and investment products and service
• Self-starter with ability to work independently and solve problems using common sense and sound judgment
• Demonstrated ability to be positive and flexible to change and work in a busy environment
• Proficient in computer software programs e.g. Microsoft Office and banking software programs
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Please refer the Job description for details