Assistant Breakfast Manager | Fulltime | Anantara Grand Hotel Krasnapolsky

at  NH Hotels

WHAT YOUR JOURNEY AT KRASNAPOLSKY WILL LOOK LIKE DAY-TO-DAY

We are looking for a passionate experienced Assistant Breakfast Manager who will manage, lead and motivate our breakfast team. Together with our Breakfast Manager you will ensure seamless operations and exceptional guest satisfaction within our Winter Garden. This monumental restaurant now serves as the hotel’s breakfast room with a capacity of over 160 covers, but is also often used during one of our events and themed brunches.

Within this role your main responsibilities are;

• Supervise and train your team to maintain high service standards and uphold our brand image;
• Resolve guest concerns and complaints promptly and professionally, ensuring positive resolutions;
• Assist in managing inventory, ordering supplies, and controlling costs to optimize profitability;
• Ensure consistency in LQA Standards at all times;
• Build relationship with regular guests;
• Develop and implement creative solutions to areas of improvement;
• Resolve guest concerns and complaints promptly and professionally, ensuring positive resolutions;
• Uphold hygiene and safety standards in compliance with regulations and company policies.

Where your journey will take place
The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel also houses the award-winning cocktail bar The Tailor and the modern elegant Grand Café Krasnapolsky.
Along with 402 modern rooms, more than 2000 square meters of meeting space and a new Spa & Wellness for those seeking ultimate relaxation, Anantara Grand Hotel Krasnapolsky has everything to provide an unforgettable stay with an authentic local touch. In addition, the hotel marks itself by the monumental Winter Garden dating back to 1880, where many special events have taken place and breakfast is served.

What we wish you will bring with you

• Proven experience in a managerial or supervisory role within the hospitality industry, preferably in a high volume (breakfast) restaurant and luxury segment;
• Hands-on and motivated to ensure all our guests have a great start to the day;
• Exceptional leadership skills with the ability to motivate and mentor your team to deliver outstanding service;
• Strong communication and interpersonal abilities to effectively liaise with guests, colleagues, and suppliers;
• Flexibility to work early mornings, weekends, and holidays as required;
• Excellent communication skills and proficiency in the English language, Dutch is a plus.

• Supervise and train your team to maintain high service standards and uphold our brand image;
• Resolve guest concerns and complaints promptly and professionally, ensuring positive resolutions;
• Assist in managing inventory, ordering supplies, and controlling costs to optimize profitability;
• Ensure consistency in LQA Standards at all times;
• Build relationship with regular guests;
• Develop and implement creative solutions to areas of improvement;
• Resolve guest concerns and complaints promptly and professionally, ensuring positive resolutions;
• Uphold hygiene and safety standards in compliance with regulations and company policies